Man Down Alarm

Our Man Down Alarm, sometimes referred to as a 'Incapacitation Alert' or 'Person Down Alarm', provides a quick emergency response if a SoloProtect device or mobile app detects incapacitation due to a slip, trip or fall.

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How it works

A Man Down Alarm (or "Incapacitation Alert") provides a quick emergency response if a device or app detects incapacitation due to a slip, trip, fall, attack or health issue. When a Man Down Alarm is raised, a 2-way call is opened with an operator in our Monitoring Center who will quickly locate the device, talk to the user (if possible) to assess the severity of the situation and notify the emergency services and/or the user's escalation contacts.

Incapacitation Alert: The difference between life and death.

Benefits of a Man Down Alarm

Provides peace of mind that help will always be available.
Ensures help is called quickly after an accident - when seconds really matter.
Removes the need for an injured person to call 911.
Audio recordings can be accessed after the event for training or legal purposes.
Extremely useful for workers who suffer from a health condition such as epilepsy or a heart condition.
Available on all devices and mobile app solutions.

Detect

The device or app detects incapacitation due to a slip, trip or fall and activates a Man Down Alarm ("Incapacitation Alert").

Connect

The lone worker is connected to an operator in our Monitoring Center via a 2-way audio call.

Assess

The highly trained operator will quickly locate the worker and establish the seriousness of the incident.

Respond

Emergency services are dispatched and/or a manager or colleague responds to the incident.

SoloProtect Man Down Alarm: Safety when it matters most

Discover how SoloProtect's Man Down Alarm can be a lifesaver for lone workers. This feature automatically alerts our 24/7 Monitoring Centre if a worker becomes incapacitated, ensuring they get the help they need quickly and efficiently.

Frequently asked questions

What type of workers should carry a Man Down Alarm?

A Man Down Alarm is particularly useful for lone workers, people who work at height (e.g. construction workers, builders, surveyors, window cleaners, roofers), public-facing roles (e.g. retail or hospitality), community roles (e.g. social work or home health), or mobile workers (e.g. delivery drivers).

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What happens if a user falls but doesn't need assistance?

When a Man Down Alarm is activated, the device or app initially enters a pre-alert phase when it will vibrate and beep. The Alarm can be easily cancelled at this point before a call is raised with our Monitoring Center.

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How does the device or app know the user is incapacitated?

The Incapacitation Alert function varies on different devices/apps but, generally, the algorithm will use one or more of the following factors to identify an incapacitation incident:

- Accelerometer (i.e. the motion of the device falling)

- Device tilt

- Device non-motion

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What happens if the device or app user is unconscious?

If the device to app user is unconscious and unable to talk back through the device, our Monitoring Center operators will follow a pre-agreed escalation process to confirm their wellbeing.

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