Safety is Our Specialty
At SoloProtect, we help organisations across the UK protect their most valuable asset — their people. With over 21 years of experience in lone worker safety, we deliver comprehensive, end-to-end solutions that combine lone worker devices, safety apps, real-time monitoring, and emergency response. Our integrated lone worker solution is trusted by more than 370,000 users across 17 countries. Designed to reduce workplace risk, SoloProtect is the only provider to offer a fully managed safety service inhouse—from hardware production and software development to 24/7 Alarm Receiving Centre and incident escalation.
Founded in 2003, SoloProtect began with a clear mission: to create innovative personal safety devices that protect lone workers and remote employees from social and environmental risks. As awareness of workplace safety grew, an increasing number of private sector companies, charities, and housing associations began deploying SoloProtect lone worker solutions. This shift has been driven by the growing understanding of how our technology can reduce operational risk, support compliance, improve staff wellbeing, enhance recruitment messaging, and protect brand reputation.
SoloProtect is owned by the Broady family, US investors with a proven track record of developing growth in recurring revenue and technology businesses.
SoloProtect is owned by the Broady family, US investors with a proven track record of developing growth in recurring revenue and technology businesses.
Why choose SoloProtect?
Why Choose SoloProtect?
Today, more than 370,000 users trust SoloProtect to help them feel safer on the job. Our alarm response times average just 4.9 seconds, which is over 50% faster than the BS 8484 standard. Our in-house development team works closely with customers to continually improve our lone worker devices, mobile apps, safety features, and support services. Whether your team use our discreet personal alarm devices or our feature-rich mobile safety app, every user benefits from access to a powerful safety platform backed by round-the-clock emergency support.
Explore our Safety Solutions →370
K+
Workers protected
4.9
Second response
21
+
Years in business
24/7/365
Constant protection
Our Leadership Team
We've brought together a team of people who, between them, have decades of experience in emergency communications, fire and safety, IT, GSM industries, customer services, account management and more.
Steve Hough
Managing Director
Jade Young
Financial Director
John Feather
Vice President Operations
Hannah Southwell
Head of Marketing
John Reid
Director of Software Development
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Jo Dungworth
Director of Customer Success
We are proud to the be the only complete lone worker solution with a 100% US emergency response team.
Our Accreditations
ISO 27001: International Standard for Information Security (Citation)
Our ISO 27001 accreditation demonstrates our diligence and commitment to managing and protecting company and customer data.
View our ISO 27001 certificate
ISO 9001: International Standard for Quality Management Systems (NSI)
Our dedication to delivering high-quality products and services is echoed by our ISO 9001 accreditation, which we are regularly audited on by the NSI.
View our ISO 9001 certificate
BS 8484: British Standard for the Provision of Lone Worker Devices & Services (NSI)
It's this accreditation that allows us to bypass 999 and dial straight to the relevant police force using a Unique Reference Number (URN.)
View our BS 8484 certificate
Cyber Essentials Plus
This is the highest level of certification under the government scheme which rigorously tests our cyber security systems for vulnerabilities.
View our Cyber Essentials Plus Certificate
BS 7858: British Standard for Security Screening (NSI)
BS 7858 is the standard for pre-employment screening in the UK security industry. This ensures all SoloProtect employees are properly screened before beginning employment.
BS 9518: British Standard for the Processing of Alarm Signals by an Alarm Receiving Centre (ARC) (NSI)
BS 9518: 2021 compliments EN 50518. It provides ARC recommendations on working environments, response agreements, confidentiality and alarm system testing.
NPCC compliant
SoloProtect complies with the National Police Chief's Council (NPCC) guidelines for requesting police assistance via a URN number (rather than dialling 999.) Because of this relationship, we can guarantee a level 1 response every time our operators ask for police assistance.
British Security Industry Association Member
This is the trade association for the professional security industry in the UK, and we are a member. Through this membership we support excellence in the industry- particularly in the area of lone working.
