Protecting workers in health and social care

Many health and social care employees work alone or in high-risk environments. Prioritise their safety and security with a lone worker safety device or app.
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9%

NHS staff reported experiencing unwanted behavior of a sexual nature (NHS 2024)
Ethnic minority NHS staff experienced harassment, bullying or abuse from patients (NHS 2024)

29%

Ethnic minority NHS staff experienced harassment, bullying or abuse from patients (NHS 2024)
Doctors have been subject to verbal abuse from the public (Nursing Times 2021)

1/3

Doctors have been subject to verbal abuse from the public (Nursing Times 2021)

Health and social care risks

Potential for abusive or aggressive patients / family members.
Entering patient's homes - often alone.
Injury from lifting and transferring patients.
Transmission of infections due to the large number of people in a small space.
Handling sharp objects and/ or pharmaceuticals
Slips, trips and falls.

The ID Touch is popular with health and social care workers

It's a personal safety device combined with an ID badge which means it's very convenient and discreet to activate. But we understand that one size doesn't fit all! So why not mix and match to suit the requirements of your team?

Explore the ID Touch

Our other devices:

Features to protect the health and social care industry

Our customers choose from a mix of safety features to best suit the requirements of their workforce, reduce risk, and improve occupational safety and wellbeing.

Benefits for the health and social care industry

Immediate support in case of medical emergencies or threats.
Reduce worker anxiety and improve staff retention.
Builds confidence among patients and families in the safety and reliability of the care provided.
Quick access to emergency services, ensuring faster intervention.
Meet your health and safety obligations and reduce the risk of fines.

Protecting health and social care leaders for over 20 years

“Being able to just push a button and know that somebody can listen in, locate me and then send help does make me feel a lot safer.”

"Our staff work tirelessly caring and supporting terminally ill people, therefore it’s hugely important that when they’re out in the community they feel safe or at the very least prepared to deal with risk, or a potentially dangerous situation."

"Our aim is to ensure our staff get home safe. The SoloProtect device helps us do that."

Frequently asked questions

How can organisations ensure the safety of healthcare and social care workers in the field, both in-home and community settings?

To ensure the safety of healthcare and social care workers in the field, organisations should consider providing them with lone worker safety devices. These devices, equipped with a Red Alert panic button, allow workers to discreetly call for help in emergencies, whether they are providing in-home care or community services. When activated, the device connects to the Monitoring Centre where trained operators can assess the situation and dispatch appropriate support, such as emergency services or the worker's supervisor.

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What benefits do lone worker safety devices offer to healthcare and social care organisations, including those providing in-home care and community services?

Lone worker safety devices offer several benefits to healthcare and social care organisations, regardless of whether they provide in-home care or community services. They provide peace of mind for workers, enhancing their confidence and security while on duty in various settings. These devices also contribute to a culture of safety within the organisation, demonstrating a commitment to employee wellbeing. This can lead to improved quality of care, reduced absenteeism, and higher employee retention rates.

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Why are healthcare and social care workers, including those providing in-home care, considered high-risk workers?

Healthcare and social care workers, including those providing in-home care, are considered high-risk workers due to the nature of their work environments. They often work alone in patients' homes, caring for individuals with complex needs, some of whom may exhibit confusion or aggression. This vulnerability exposes them to risks such as verbal abuse, physical assault, robbery (sometimes for prescription drugs), and sexual assault.

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