Empowering Caregivers: Neighborhood Family Practice Ensures Staff Safety During Home Visits

Neighborhood Family Practice, a network of community health centers in Cleveland, Ohio, prioritizes patient care in their homes. Recognizing the potential risks for staff during these visits, they chose SoloProtect’s lone worker safety devices to empower their healthcare providers and ensure their well-being.

The Challenge: Ensuring Safety During Home Visits

Neighborhood Family Practice prioritizes patient care by offering vital home visits. However, these visits can expose staff to unforeseen safety risks while working alone. Recognizing the need for rapid and user-friendly communication, Neighborhood Family Practice implemented SoloProtect devices to ensure the safety and well-being of their dedicated staff.

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The Solution: Implementing SoloProtect ID Touch

To enhance safety, Neighborhood Family Practice has adopted the SoloProtect ID Touch, featuring:

Ready2Talk for Proactive Safety:

Enables two-way communication with the SoloProtect Emergency Dispatch Center (EDC), allowing operators to listen in discreetly and quickly escalate an incident if needed.

Real-Time Communication:

Upon activation, the device immediately transmits the caregiver’s location and details to SoloProtect’s EDC for a swift response.

Intuitive Touchscreen with Discreet Activation:

Facilitates one-touch Red Alert activation, crucial in critical situations. Styled as an ID badge, it allows for discreet use without disrupting eye contact.

Peace of Mind and Empowerment for Caregivers

SoloProtect’s safety devices provide the perfect solution for Neighborhood Family Practice. The ID Touch, with its intuitive touchscreen and discreet design, empowers staff to manage their safety effortlessly. Features such as the Red Alert and Ready2Talk functions ensure that rapid assistance is always readily available, enhancing security during home visits. Additionally, with 24/7 monitoring and precise geolocation tracking, SoloProtect offers a crucial safety net that provides both staff and patients with peace of mind.

Conclusion: Delivering Care with Confidence and Security

Empowered by the peace of mind that SoloProtect ID Touch provides, Neighborhood Family Practice staff now navigate home visits with heightened confidence. The device’s seamless integration and discreet design ensure a trusting environment for both caregivers and patients. This newfound sense of security allows the team to focus solely on what matters most: delivering exceptional patient care in the comfort of patients’ homes.

For more information on how SoloProtect can help enhance the safety of lone and remote workers in your organization, visit here.