"The SoloProtect ID Touch has revolutionized our approach to caregiver safety. Its advanced features, reliability, and userfriendly design give our caregivers the assurance they need to focus on their vital work.”

Protecting Those Who Care: On Lok Implements Advanced Safety Devices

On Lok, a pioneering organization in San Francisco, provides comprehensive health and social services for the elderly, focusing on vulnerable communities. Their caregivers operate in high-risk environments, requiring robust safety measures. Recognizing this critical need, On Lok implemented a new safety initiative to empower its workforce and ensure their well-being.

The Challenge

On Lok offers medical care, social services, and in-home support to elderly clients in diverse community settings. Increasing violence in these areas poses significant safety risks to caregivers.

Traditional safety solutions, like mobile apps, have proven inadequate due to reliance on unreliable cellular networks and complex usability. On Lok sought a dependable solution enabling seamless communication with law enforcement.

The Solution: SoloProtect ID Touch

To meet safety requirements, On Lok implemented the SoloProtect ID Touch, featuring:

Intuitive Touchscreen with Discreet Activation: Facilitates one-touch Red Alert activation, crucial in volatile situations. Disguised as an ID badge, it allows discreet use without disrupting eye contact.

Real-Time Communication: Upon activation, the device promptly transmits the caregiver’s location and details to SoloProtect’s Emergency Dispatch Center (EDC) for an immediate response.

Ready2Talk for Proactive Safety: Enables two-way communication with the SoloProtect EDC, allowing operators to discreetly listen in and escalate an incident quickly if needed.

Empowering Lone Workers

SoloProtect empowers lone workers with discreet and effective safety solutions. The ID Touch features an intuitive touchscreen for quick activation of the Red Alert (Panic Button) or Ready2Talk, designed to resemble a regular ID badge for discreet use. With 24/7 monitoring and geolocation tracking, SoloProtect ensures immediate assistance, enhancing safety and providing peace of mind for lone workers.

Conclusion

The implementation of the SoloProtect ID Touch has significantly strengthened safety measures for On Lok’s caregivers, ensuring crucial protection in high-risk environments. With its standalone functionality, intuitive interface, and discreet design, the device empowers caregivers to prioritize compassionate care without distraction or concern for their safety. On Lok remains steadfast in its commitment to caregiver safety, highlighting the SoloProtect ID Touch as indispensable for maintaining a secure working environment.

For more information on how SoloProtect can help enhance the safety of lone and remote workers in your organization, visit here