21 Years of Advancing Lone Worker Safety: SoloProtect’s Impact in 2024

Celebrating Over Two Decades of Innovation in Lone Worker Protection

For 21 years, SoloProtect has pioneered lone worker safety solutions, helping protect 59,000+ workers across 17 countries. From healthcare professionals conducting home visits to utility workers maintaining critical infrastructure, our technology ensures that lone workers are never truly alone.

In 2024, SoloProtect made significant strides in lone worker safety by advancing our protection solutions and enhancing our safety technology. We responded to thousands of emergency alerts with efficiency, ensuring timely support when it mattered most. This report highlights our impact, shares real-world success stories, and outlines our vision for the future of workplace safety and lone worker protection.

Real-World Impact: How SoloProtect Safeguarded Lone Workers in 2024

At SoloProtect, our mission is simple: keep lone workers safe in every situation. In 2024, our cutting-edge safety solutions made a real difference, from de-escalating high-risk situations to providing rapid emergency support.

Here’s how our technology protected workers this year:

✔ Emergency Medical Response: A healthcare worker suffered a sudden medical emergency during a routine visit. Thanks to their SoloProtect device, a red alert was triggered, connecting them to emergency services within seconds - ensuring timely medical assistance.

✔ Preventing Workplace Violence: A convenience store worker activated their SoloProtect device after an armed individual entered the premises. Within moments, our team verified the emergency and coordinated an urgent police response, ensuring the worker’s safety.

These are just two examples from thousands of incidents where our worker safety technology played a crucial role in protecting lives and preventing harm.

Expanding Our Reach: Lone Worker Protection Across U.S. Industries

Lone workers face unique risks across various industries, from healthcare to field services. SoloProtect provides advanced safety solutions tailored to the challenges of each sector, ensuring workers have access to immediate support when they need it most.

Healthcare & Social Assistance

Home healthcare workers, nurses, and social workers often operate in unpredictable environments. SoloProtect’s safety technology provides discreet emergency alerts and swift response to keep them protected on the job.

Utilities & Field Services

Technicians working in remote or high-risk locations face unique safety challenges. With SoloProtect, they have access to quick emergency support through discreet alerts and proactive communication features, helping them stay connected and protected while on the job.

Retail & Hospitality

Retail employees and hospitality staff are at increased risk of workplace violence. SoloProtect offers discreet security solutions, allowing workers to signal for assistance in high-risk situations.

Logistics & Transportation

Delivery drivers and remote workers often operate alone, making real-time safety monitoring crucial. SoloProtect’s GPS-enabled devices and emergency alerts provide peace of mind and fast response times.

From busy urban centers to remote job sites, SoloProtect’s advanced GPS-enabled safety devices, real-time alerts, and 24/7 emergency response ensure that workers always have quick access to help.

Industry Leading Lone Worker Monitoring: Faster Emergency Response

At the heart of SoloProtect’s success is our state-of-the-art Emergency Dispatch Center (EDC). Our dedicated 24/7 monitoring specialists respond to thousands of alarms every month, ensuring no distress signal goes unanswered.

✔ 4.9-Second Average Alarm Response Time – 50% faster than the industry benchmark.

✔ Expert Monitoring Support – Ensuring real-time assistance for lone workers.

✔ Incident Verification in 42 Seconds – Ensuring rapid response to high-risk situations.

These swift response times help ensure workers receive critical support as quickly as possible while emergency services are alerted without delay when needed.

Workplace Violence in the U.S.: The Rising Need for Lone Worker Protection

Workplace violence remains a significant concern across various industries in the United States, posing daily risks to employees. According to data from the Bureau of Labor Statistics (BLS) and the National Safety Council (NSC):

• 57,610 cases of workplace violence resulting in days away from work were reported in 2021-2022.‍
• 524 workplace homicides occurred in 2022, marking an increase from previous years.
• The healthcare and social assistance sector experiences the highest rates of workplace violence, with an annualized incidence rate of 14.2 cases per 10,000 full-time workers in 2021-2022.

As these threats increase, businesses are turning to safety technology to protect their employees. SoloProtect’s lone worker devices ensure workers have access to rapid support when they need it most. Real-life incidents show the difference this technology makes:

Convenience Store Incident:

A worker activated their SoloProtect device when a customer brandished an axe in-store. Our monitoring team quickly verified the emergency and coordinated with law enforcement, ensuring a fast response.

Field Technician Rescue:

A utility worker suffered a severe fall in a remote location. His device automatically detected the fall and triggered an alert. Our team confirmed the incident and dispatched emergency responders.

These real-world cases demonstrate why businesses trust SoloProtect to help safeguard their workforce in critical moments.

Beyond Workplace Safety: Our Commitment to Community & Giving Back

At SoloProtect, we believe that safety extends beyond the workplace. In 2024, we launched the “$25,000 for 20 Years” initiative, raising $45,200 for causes such as:

• Susan G. Komen (Breast Cancer Foundation)
• Save the Children
• Alzheimer’s Society
• Community Counselling Solutions
• Oxfam
• The Salvation Army
• And many more...

We also provide discounted safety solutions to U.S.-based nonprofit organizations, ensuring that volunteers and social workers have access to critical personal safety technology. Contact us to find out more.

Commitment to Excellence in Lone Worker Protection

SoloProtect continues to set the industry standard for lone worker safety with:

✔ User-Friendly Safety Devices & Apps – Simple, effective, and built for high-risk environments.

✔ Advanced Lone Worker Monitoring – 24/7 emergency response with industry-leading response times.

✔ Comprehensive Training & Support – Ensuring every worker knows how to use our technology effectively.

What Our Customers Are Saying:

Looking Ahead: Shaping the Future of Lone Worker Safety in the U.S.

“Every statistic and story in this report represents a moment where safety has made a real difference. Moving forward, SoloProtect remains committed to continuous improvement, enhancing protection, and empowering organizations worldwide to prioritize the safety of their lone workers.

In 2024, we made significant strides in enhancing our safety solutions and expanding our global reach to protect more workers. As we look toward 2025, we will continue refining our offerings to meet the evolving needs of lone workers. By strengthening our client partnerships, we are dedicated to delivering tailored solutions to make workplaces safer for those who need it most.”

– Stephen Luke, US President, SoloProtect

Experience SoloProtect: Build a Safer Future for Your Workforce

Ready to take lone worker safety to the next level? Book a free demo today to discover how SoloProtect can empower your team with cutting-edge lone worker protection solutions.

At SoloProtect, our mission remains clear: Protecting every worker, every day.