Genuine Alarm Protection in Domestic Violence Situations

Responding to Domestic Violence with Support

Trigger Warning: The following content discusses incidents of violence and distressing situations, which may be upsetting for some individuals.

Lone workers in social care, housing, and support roles frequently encounter domestic violence situations. These moments can escalate quickly, putting both workers and victims at risk.

With SoloProtect’s safety technology, workers have discreet access to emergency assistance, ensuring that help arrives when needed most.

Read real-life stories of how our safety solutions have made a difference in domestic violence incidents.

Sophie’s Story: A Personal Domestic Violence Incident

Sophie activated the Red Alert during an argument with her partner that quickly escalated. The audio captured raised voices and threats of physical violence, leading to Sophie being assaulted.

The operator acted swiftly, confirming Sophie's home address through colleagues who were aware of its history of domestic incidents. Police were dispatched with an immediate response grade. Due to the sensitive nature of the situation, a direct call to Sophie was deemed inappropriate, so further contact was deferred until Police intervention.

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Rohan’s Story: A Life-Threatening Domestic Incident

Rohan, a support worker, activated his safety device during a incident involving an aggressive man. Shouting could be heard inside the property, with threats to kill both the man’s wife and child.

Recognising the severity, the Alarm Receiving Centre quickly dispatched Police while continuing to monitor. Shortly after, intense shouting was heard, followed by a voice demanding someone to get on the floor. Moments later, an ambulance was requested as the man’s wife was struggling to breathe.

Rohan later confirmed that the man’s child had run into the office, reporting that his father had thrown him against the wall and was now beating his mother. Rohan and a colleague hurried to the house and were met with aggression, while the mother appeared highly distressed.

When Police arrived, the man remained hostile and refused to comply. However, officers managed to take control of the situation.

Tanya’s Story: Discreetly Assisting a Domestic Violence Victim

Tanya, a housing officer, activated her safety device after overhearing a domestic abuse incident whilst visiting other residents. To assess the situation, she pretended to be conducting tenancy inspections and knocked on the door after hearing screaming from inside.

An intoxicated man answered the door, and a woman was lying on the floor behind him. Staying calm, she managed to get a response from the woman and helped her to safety.

As the situation escalated, the man became irate, shouting and swearing. The Alarm Receiving Centre quickly requested Police assistance. By the time officers arrived, they had separated the individuals and were handling the situation.

Supporting Workers Facing Domestic Violence Situations

Lone workers often encounter domestic violence cases where quick action can save lives. With SoloProtect’s discreet safety solutions, workers can call for help without escalating the situation, ensuring they and victims remain safe.

Stay Protected in High-Risk Roles

• 24/7 Emergency Support – Our Alarm Receiving Centre always monitors and responds to alerts.
• GPS Location Tracking – Ensuring rapid assistance in emergencies.
• Discreet & Easy-to-Use Devices – Designed for professional lone workers.
• Fast Emergency Response – Direct Police escalation when required.

You can download a Workplace Violence Prevention Checklist to help conduct a workplace violence risk assessment.

🏠 Protect your team in high-risk situations. Contact us to learn how SoloProtect’s technology supports workers responding to domestic violence.

If you or someone you know needs a discreet safety app, then we have many options to help keep you safe.