Genuine Alarm Protection for Utilities & Maintenance Workers

Ensuring Safety for Utilities and Maintenance Workers

Trigger Warning: The following content discusses incidents of violence and distressing situations, which may be upsetting for some individuals.

From engineers and tradespeople to maintenance staff, those working in utilities and property maintenance regularly enter unfamiliar and potentially high-risk environments. Aggressive residents, disputes over work, and unpredictable threats mean that workers need access to rapid support.

At SoloProtect, we provide discreet, easy-to-use lone worker safety solutions, ensuring that help is always available when unexpected situations arise.

Read real-life stories of how our safety technology has helped protect utilities and maintenance workers in challenging scenarios.

Jake’s Story: Armed Threats at a Worksite

Jake, a tradesperson, activated his safety device after two females forced entry into a property where he was refitting a bathroom.

Jake confirmed that the women were threatening him and his colleague with a hammer. Recognising the danger, the Alarm Receiving Centre immediately requested Police assistance. The women had vandalised the tools and materials in the incident.

Jake’s manager arrived and removed the individuals from the property. Shortly after, Police arrived on-site to take statements. Jake confirmed he was safe, and officers proceeded with their investigation to handle the matter.

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Kwame’s Story: Threats During Lock Change

Kwame, a tradesman, was at a property changing the locks when a man without tenancy rights showed up and became verbally aggressive, threatening to damage the property if the locks were changed. Sensing the potential danger, Kwame pressed the Red Alert button as a precaution.

The situation quickly escalated, and the operator immediately followed the escalation process, contacting the Police. Shortly after, officers arrived on the scene. The man remained confrontational, but with Police intervention, things were brought under control. Kwame and the locksmith were safe, and no further action was necessary.

Jordan’s Story: Facing Aggression Over Electrical Repairs

Jordan, a utility worker, activated the Red Alert whilst visiting a property where a resident became verbally abusive. The resident grew increasingly angry about ongoing electrical issues. Jordan had only been at the property to fix one issue and wasn't authorised to do additional work which frustrated the resident.

When Jordan decided to leave as he felt unsafe, the resident blocked his route but eventually let Jordan leave. Jordan was glad to have had the operator listening in in case it had escalated further.

Keeping Utilities & Maintenance Workers Safe on the Job

Whether repairing infrastructure, maintaining properties, or handling emergencies, utilities and maintenance workers frequently encounter unpredictable risks. Ensuring their safety is essential, especially when working alone or in unfamiliar environments.

With SoloProtect’s lone worker safety solutions, utilities and maintenance professionals can focus on their work, knowing they have instant access to support in any situation.

Stay Protected in High-Risk Roles

• 24/7 Emergency Support – Our Alarm Receiving Centre monitors and responds to alerts.
• GPS Location Tracking – Ensuring rapid assistance in emergencies.
• Discreet & Easy-to-Use Devices – Designed for professional lone workers.
• Fast Emergency Response – Direct Police escalation when required.

Our utilities and maintenance workers often use our Check-In feature, which ensures that important information is available to our operators should an emergency arise.

Find out how we support Utilities and Maintenance workers.

⚡ Enhance worker safety today. Contact us to learn how our solutions can help protect your team in high-risk scenarios.