Genuine Alarm Protection for Hospitality Staff

Ensuring Safety for Hospitality Workers

Trigger Warning: The following content discusses incidents of violence and distressing situations, which may be upsetting for some individuals.

Hospitality workers play a vital role in providing exceptional guest experiences, but they also face unpredictable risks, from aggressive behavior to violent threats. Employees who work in hotels, restaurants, or leisure facilities deserve fast access to emergency support when needed.

At SoloProtect, we provide trusted lone worker safety solutions that ensure hospitality professionals can call for immediate assistance at the touch of a button.

Read how our safety technology has made a real difference in the lives of hospitality workers.

Tom’s Story: Facing Aggression Over a Simple Request

Tom, a hotel worker, activated the Red Alert when a male became physically aggressive after being asked to wait for a snack. Shouting, swearing, and threats to harm staff could be heard, prompting the operator to request Police dispatch.

Tom explained that the male had been swinging his arms, attempting to hit staff, though no contact was made. Security intervened, escorting him back to his room, and Police soon arrived to handle the situation.

‍

Chris’ Story: Racial Abuse and Threats of Violence

Chris, a hotel worker, activated his safety device when two males became aggressive, making racist comments and threatening to stab a colleague. The Alarm Receiving Centre quickly dispatched Police for urgent assistance.

The two males had wanted to use the gym but, when they declined, become verbally abusive to the staff around them. Chris later confirmed that officers had arrived on-site and that all staff members were safe and requiring no further assistance.

‍

Jed’s Story: Armed Threat in a Hotel Room

Jed, a hotel worker, activated their safety device after a resident became aggressive, refusing access to a room and accusing them of having the keys.

The situation escalated when the resident began waving a 10-inch knife around. Jed requested urgent assistance, and Police were dispatched.

The user later confirmed that the activation was due to the threat posed by the armed resident while they attempted to perform work in the room.

Protecting Those Who Keep Hospitality Running

From hotel staff to restaurant employees, hospitality workers face daily risks that can escalate without warning. Ensuring their safety is not just a duty—it’s essential for maintaining a secure and professional working environment.

With SoloProtect’s lone worker solutions, hospitality professionals can focus on delivering great service, knowing they have instant access to support in any situation.

Stay Protected in High-Risk Roles

• 24/7 Emergency Support – Our Alarm Receiving Centre monitors and responds to alerts.
• GPS Location Tracking – Ensuring rapid assistance in emergencies.
• Discreet & Easy-to-Use Devices – Designed for professional lone workers.
• Fast Emergency Response – Direct Police escalation when required.

🏨 Enhance hospitality worker safety today. Contact us to learn how our solutions can help protect your team in high-risk scenarios.